Shipping Policy
Thank you for visiting and shopping at PathmakerProductions.com. Following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy
Shipment processing time
All orders are processed within 2-4 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
CANADA
| Shipment item | Estimated delivery time | Shipment cost |
| Canada Post Decals | 3-6 business days | $2.50 |
| Canada Post Banner Decals | 2-6 business days | $14.00 |
| Canada Post Shirts/Hats | 2-6 business days | $16.00 |
US (Rates shown in Canadian Dollars)
| Shipment item | Estimated delivery time | Shipment cost |
| USPS Decals | 6-12 business days | $2.50 |
| USPS Banner Decals | 6-8 business days | $14.00 |
| USPS Shirts/Hats | 6-8 business days | $18.50 |
Delivery delays can occasionally occur.
Pathmaker Productions ships to addresses within Canada, and the U.S. addresses.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). Please note that decal orders go out letter mail and do not come with Tracking. You will receive tracking numbers for all Banner Size decals and Shirts/Hoodies/Hats ordered.
The tracking number will be active within 24 hours.
Customs, Duties and Taxes
Pathmaker Productions is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
Pathmaker Productions is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
We currently do not ship outside Canada and the U.S.
Returns Policy
We will gladly accept returns and cancellations
Contact us within 3 days of delivery and ship back within 7 days of delivery.
Cancellation requests valid for 24 hours after purchase.
Unfortunately we do not accept exchanges
Conditions of Return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value. We do not warranty the decals from any installation or application errors.
