Shipping Policy

Shipping Policy

 

Thank you for visiting and shopping at PathmakerProductions.com. Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

Shipment processing time

All orders are processed within 2-4 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

CANADA

Shipment itemEstimated delivery timeShipment cost
Canada Post Decals3-6 business days$2.50
Canada Post Banner Decals2-6 business days$14.00
Canada Post Shirts/Hats2-6 business days$16.00

 

US

Shipment itemEstimated delivery timeShipment cost
USPS Decals6-12 business days$4.50
USPS Banner Decals6-8 business days$15.00
USPS Shirts/Hats6-8 business days$18.50

 

Delivery delays can occasionally occur.

Pathmaker Productions ships to addresses within Canada, and the U.S. addresses.

 

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). Please note that decal orders go out letter mail and do not come with Tracking. You will receive tracking numbers for all Banner Size decals and Shirts/Hoodies/Hats ordered.
The tracking number will be active within 24 hours.

 

Customs, Duties and Taxes

Pathmaker Productions is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

 

Damages

Pathmaker Productions is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

We currently do not ship outside Canada and the U.S.

 

Returns Policy

We will gladly accept returns and cancellations

Contact us within 3 days of delivery and ship back within 14 days of delivery.
Cancellation requests valid for 24 hours after purchase.

Unfortunately we do not accept exchanges

Conditions of Return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value. We do not warranty the decals from any installation or application errors.